Support

SeamlessDOcs has multiple ways to support your success. See the below options and links to help you get the support you need.

Weekly Webinars

We have constructed useful courses made up of short and easily understood classes on how to best leverage the platform.

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Support Articles

We have conveniently listed useful links and resources that can help you as you use the SeamlessDocs Platform.

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Chat Support

We provide a list of all recent features as well as a public roadmap of some exciting new functionality that is on the way!

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your success is our success

Account Support

You will be appointed a Success Member, yet we have a full Success Team dedicated to your success. While they can help you with anything, here are some of the common use cases for contacting your rep.

  • Account Questions
  • Adding more Users
  • Adding more Products
  • Contracts & Billing
  • General Inquiries
  • Updating Information
  • Renewals
Contact account team
form & function

Product Support

SeamlessDocs has worked with hundreds of organizations to leverage our platform to help them bring existing processes and forms online. We encourage you to utilitze our team for topics such as:

  • Process Updates
  • Adding more Users
  • Adding more Products
  • Contracts & Billing
  • General Inquiries
  • Updating Information
  • Renewals
getting help is quick and easy

In App Chat

When you are logged in to the SeamlessDocs lobby, you will be able to access in-app chat through the support tab. From the form editor, just click on "help". By starting an In-App chat with our team you can get a response to your everyday questions.

  • 5 Minute Average Response Time
  • Immediate Assistance
  • Access to 1 on 1 support
your success is our success

The Success Team

Meet some of the members of the Success Team. Our team is here to both help you with administrative updates as well as make sure your implementation is as successful as possible.

Nino DePaola
VP of Platform Success
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Asher Rosenfeld
Director of Solution Architecture
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Dasha Ozimko
Platform Success Specialist
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Marc Ende
Chief Revenue Officer
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Lauren Enea
Strategic Success Rep
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Ted Lord
Director of Happiness
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Andrew Liebelt
Director of Knowledge
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